How can we help?
Find quick answers below, or reach out — we're here every day.
Email
support@freshcart.phChat
9am – 9pm daily
Help Center
Browse the FAQs below
Frequently asked questions
How do I track my order?
Open My Orders from the Account menu and tap an order to see its live status.
How do I change my delivery address?
You can set the delivery address at checkout. Existing orders cannot be re-routed.
What payment methods are supported?
Cash on delivery is supported. More payment options are coming soon.
How do refunds work?
If something is wrong with your order, contact support within 24 hours and we'll make it right.
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